Purpose and scope
Dada8 provides a voluntary self-exclusion mechanism to restrict access to the Services for individuals who determine that continued participation in gambling is not in their best interests. This policy describes how self-exclusion operates, its effects, and user responsibilities.
Eligibility and age
Only individuals aged 18 years or older may use the self-exclusion facility. By initiating self-exclusion you acknowledge you meet the age requirement and understand that gambling can be addictive.
How to initiate self-exclusion
You may initiate self-exclusion while logged in to your Dada8 account via the Self-Exclusion option in your account settings, or you may contact the Customer Care team to place the restriction.
Scope of the exclusion
The exclusion blocks access to the Services, including login credentials and promotional communications. It cannot be removed before the expiry of the chosen period, and you cannot edit the duration during the period.
Exclusion duration and extensions
- Minimum self-exclusion period: six months.
- Extensions: upon request to Customer Care, for additional periods beyond the initial term.
Withdrawal and cashouts
Before setting self-exclusion, ensure any pending cashouts are completed. Once self-exclusion starts, new withdrawal requests cannot be submitted, and ongoing withdrawal processing will be fulfilled in accordance with our internal procedures. If you have funds in your account at the time self-exclusion begins, you may request a balance withdrawal before the period starts.
Reactivation and return to play
Upon expiry of the self-exclusion period, access to the Services may be restored by contacting Customer Care. Reactivation is not automatic; you must receive explicit confirmation from Dada8 to resume activity.
Prohibition on circumvention
You agree not to attempt to register new gambling accounts, log in to existing accounts, or otherwise bypass the self-exclusion measures during the exclusion period. You are entirely responsible for any actions taken to circumvent the restriction, and Dada8 disclaims liability for gambling activity during the exclusion if it occurs in contravention of this policy.
Responsibilities and risk disclosure
Self-exclusion is an aid to help manage use of the Services. It is not a substitute for willpower and is not foolproof. The effectiveness of self-exclusion improves when you refrain from attempting to circumvent the measures. Dada8 bears no liability for continued gambling where circumvention occurs or the system fails to recognize activity.
Cross-operator coordination
We recommend that you arrange self-exclusion with other gambling operators with which you are registered to maximize protection. Dada8 will honor your self-exclusion within the Services for the chosen period and maintain the restriction until expiry.
Data, privacy and regulatory note
Your personal data processed for self-exclusion will be handled in accordance with Dada8's Privacy Notice and applicable data protection laws. The policy and its administration are subject to regulatory oversight and may be updated from time to time.
Support and contact
To initiate, extend, or discuss self-exclusion, contact: support@dada8. You may also reach out via the same address for general inquiries. Customer Care is available in the normal business hours of the operator's region.
Governing law and licensing
Dada8 is licensed and regulated by a recognized gaming authority under applicable gaming laws. This policy is binding on all users of the Services and is intended to comply with regulatory requirements. Any amendments will be communicated through the operator's official channels.